
WHO WE ARE
In this privacy policy references to “we”, “us” and “our” are to DH Liberty Limited and/or DH Liberty HK Limited. References to “our website” or “the website” include (but are not limited to) www.dhliberty.com; www.dhliberty.cn ; or www.dhliberty.hk.
OUR POLICY
We are strongly committed to protecting our customers’ privacy. The following privacy policy further outlines how we collect information from our customers and/or website visitors and what we do with it. Our privacy policy is subject to change in line with the notification of changes section below. Please check www.dhliberty.com/privacy on a regular basis for a copy of our latest policy.
WHAT WE DO WITH YOUR INFO
Any personal information we collect from our website will be used in accordance with the Data Protection Act 1998 and applicable GDPR laws. The details we collect will be used for varying purposes, including but not limited to: To process your order; to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service); to send you information on our other products and services (In such a case you will
WHAT INFORMATION WE COLLECT AND HOW
The information we collect about you via the website, via email, via phone and via other communication methods may include:
- Any personal details you knowingly provide us with, such as your name, address, telephone number etc.
- Your preferences and use of email updates. These are recorded by emails we send you and are sent to us if you select to receive email updates on products, offers, or opt-in to our mailing lists.
- Your IP Address. This is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the website. This information is used solely to monitor your usage of the website and optimise the user experience. Or in extenuating circumstances to record user data if our website is breached.
- User Data. This includes data recorded by the website which allows us to recognise you and your preferred settings. This saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
We further note that in order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
PRIVACY POLICY
Company Reg No : 8265464
Registered Address : 82 Clerkenwell Road, 1st Floor London, UK EC1M 5RF
VAT Reg No : GB 150 1174 58
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties & associated software companies will not be allowed to use your personal information for their own purposes. In rare circumstances third parties we share data with may reside outside of the European Economic Area (EEA) and therefore not be bound by the European GDPR framework.
Any personal data we do keep on record will be regularly reviewed in 12 month intervals. During those reviews any personal data we do not deem necessary to keep will be deleted and users can request that data be withdrawn or deleted at any given time. If a customer ends their contractual relationship
SECURITY
We are committed to industry best practice approaches concerning security measures to prevent the loss, misuse and alteration of the information in our possession. Visitor textual information is encrypted during transmission and our company databases are accessible only by persons who have entered into and are bound by a confidentiality and nondisclosure agreement with us.
YOUR RIGHTS
You have the right to request a copy of any information that we currently hold about you. This service will be completed free of charge. To receive such information please send in writing your contact details and address to our head office below:
Privacy at Design Haus Liberty
82 Clerkenwell Road, 1st Floor
London, UK
EC1M 5RF
If you do have any concerns regarding your personal data or our privacy policies, we do encourage you to contact us using the above method and our team will do our best to assist you. You also have the right to contact the GDPR regulatory body which is ICO.
OTHER WEBSITES
Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
NOTIFICATION OF CHANGES
We reserve the right to change or modify our privacy policy at any point in order to better meet our customers’ needs. Any changes that we make will be posted in our privacy policy section of our website. In addition, if we make any material changes in our privacy policy that affect customer information already stored in our database, we will notify all customers of the change. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify you of the change. You will have a choice as to whether or not we use your information in this different manner.